Skip to Content

Privacy Policy

Last updated: 24 October 2024

Our Privacy Values.

At Motorclyde International Inc. (“MII,” “Motorclyde,” “we,” or “us”), we strive to do everything we can to respect the trust customers have in our brand and our commitment to your privacy is no exception. We are committed to protecting and safeguarding your privacy when you visit our training facilities, store, cafes, events, or our websites, including our mobile device applications (“Mobile Apps“), when you call our help desk, when you use any other phone or in-facility technology that we use or later on develop, when you subscribe to our email newsletters and other digital properties, and in any event where you provide Personal Data to avail of our products and services (collectively, the “Products and Services“). We aim to be transparent on how we collect, use, and store your information and, thus, share with you through this “Privacy Policy“ that we have designed to protect your information.

Your privacy matters to Motorclyde International Inc. Thus, PLEASE READ AND UNDERSTAND THE FOLLOWING CAREFULLY.

Our Privacy Policy explains:

  • The types of data that we collect
  • Purposes for which we collect and use data
  • How we share data to our Motorclyde Group, trusted companies, businesses, partners and vendors, including international data transfers
  • The protection and security measures we have in place
  • How long we retain information
  • Your access and control to your own Personal Data
  • Links to external websites and social media
  • Management of any changes to this Privacy Policy
  • How to contact us

Further to your voluntary sharing of Personal Data, there may be situations where your Personal Data will be requested from you when such is necessary to provide a Product and Service or is required by law. By providing us your Personal Data to avail of our Products and Services or in any business interaction with us where your Personal Data is required, you are consenting to the collection, use, access, transfer, storage, and processing of your Personal Data as described in this Privacy Policy.

We are committed to protect the privacy of children. Our online Services should not be used by minors under eighteen (18) years of age.

The creation of a service account assumes that you have understood and accepted the terms and conditions of this policy, and have given your consent and permission as a person aged 18 years old and above for such continued access and/or use, and are deemed to have agreed to the Privacy Policy. Motorclyde shall not, under any circumstances, be liable for any consequences, legal or otherwise, arising from any misrepresentation and/or false information provided to it regarding the age of the creator/user of any service account/s.

This Privacy Policy applies to the Motorclyde Group. All Motorclyde businesses will be accountable for any of their actions and/or omissions that are contrary to any law and/or this policy. 

1. Types of Information We Collect and How It Is Used

The information we collect fall into three categories:

  1. Those you give us
  2. Those we collect through automated means, and
  3. Those we collect from other sources (collectively, the “Personal Data“).

Please note that we may combine all of these sources of information.

Information You Give Us.

Motorclyde gathers the following personal information:

  • First and last names,
  • Date and place of birth,
  • Postal/billing/delivery addresses and/or email addresses,
  • Mobile and/or landline telephone numbers,
  • Gender,
  • Marital status,
  • Proof of identification (“ID”) such as driver’s license, passport, or other government-issued IDs including senior citizen/persons with disability/student IDs,
  • Online Product and Services account access information e.g. username and password, transaction information e.g., products or services you purchase and payment preferences, and
  • Other details provided in your public profiles, if applicable, as well as other metadata e.g., frequency of Product or Service purchase, product or Service preferences, preferred training, event, or delivery times, and other log-in data (Wi-Fi log-in information) when voluntarily submitted by you.
Information from Automated Means.

When you visit, use or interact with our Sites or Mobile Apps, we may collect certain information by automated or passive means using a variety of technologies which may be downloaded to your device and may set or modify settings on your device. The “Usage Information“ we collect may include your Internet Protocol (“IP“) address, computer/mobile device operating system and browser type, type of mobile device, the characteristics of the mobile device, the unique device identifier (“UDID“) or mobile equipment identifier (“MEID“) for your mobile device, the address of a referring web site (if any), and the pages you visit on our Sites and Mobile Apps, and the times of visit. We may use this information for any and all lawful purposes, including to operate, maintain, and manage our Product and Services and to provide other services such as technical support. We provide additional information regarding our use of “cookies“ in this Privacy Policy below.

Motorclyde International Inc. may use various new and hereafter developed technologies to collect Usage Information and demographic information about you (“Tracking Technologies“) which technologies may be downloaded to your device and may set or modify settings on your device. A few of the methods that may be used to collect Usage Information include, without limitation, the following (and subsequent technology and methods hereafter developed):

  • Embedded Scripts. An embedded script is a programming code that is designed to collect information about your interactions with Mobile Apps, such as the links you click on. The code is temporarily downloaded onto your device from our web server or a third party service provider, is active only while you are connected to the Mobile App, and is deactivated or deleted thereafter.
  • ETag (or entity tag). A feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL. If the resource content at that URL ever changes, a new and different ETag is assigned. Used in this manner, ETags are a form of device identifier. ETag tracking may generate unique tracking values even where the consumer blocks HTTP, Flash, and HTML5 cookies.

Mobile Apps may collect precise information about the location of your mobile device using technologies such as GPS, Wi-Fi, or cell tower proximity. Motorclyde uses this information for location based services that you request such as using the delivery tracker of the Mobile Apps or identifying special offers that may be of interest to you or to deliver relevant content to you based on your location or to allow you to share your location to other users as part of the Services under our Mobile Apps. For most mobile devices, you are able to withdraw your permission for Motorclyde to acquire this information on your location through the device settings.

If you have any questions about how to prevent us from collecting exact information about your location, we recommend you contact your mobile-device service provider, the device manufacturer, or your web-browser provider. Some online Services may not work properly without information about your location. If you would like us to delete information we have collected which could identify your location, please contact us through the Contact information provided below. By law, please note that we may need to keep certain information.

Information from Other Sources.

We may collect public profile information when customers interact with us through social media to the minimum extent necessary to achieve the specific business purposes, functions, or activities.

The protection and security measures that we have designed.

To ensure the security of the Personal Data you submit, Motorclyde always uses industry-standard encryption software and technologies when transferring and receiving customer data. We have appropriate organizational, physical, and technical security measures that protect against the loss, misuse, or alteration of Personal Data that you have submitted. Notwithstanding the foregoing, you understand that there may be circumstances beyond Motorclyde’s reasonable control that may result in the instability or insufficiency of said measures. You agree that, under such circumstances, Motorclyde International Inc. shall not be liable or responsible for any unauthorized use, sharing, transfer, alteration, loss, or damage to any information that Motorclyde may have gathered.

How long we retain various data.

Motorclyde International Inc. only retains Personal Data for as long as the retention is required for the purposes for which we collected the Personal Data, the purposes described in this Privacy Policy and for our business and legal purposes. Generally, MII retains Personal Data on a five-year calendar year period from the original purpose when the customer signed up for the Product and Service or from a customer’s last transaction with us (“Retention Period”), unless otherwise required by law or other mandatory directions by court or government authorities or for purposes of legal proceedings or other similar proceedings or investigations. The Retention Period shall commence on the first day of the calendar year immediately following the calendar year from the date when the customer signed up for the Product and Service or from a customer’s last transaction. MII shall comply with all applicable laws, regulations, and best practices related to the retention, maintenance, and protection of the customer’s records throughout the Retention Period.

2. Use and Sharing of Personal Information

When you use our Product and Services, Motorclyde International Inc. may collect, process, use and/or store your Personal Data for the following purposes:

  • For carrying out your requests, fulfilling orders, processing payments, and providing delivery services;
  • Allow you access and use our online Services, where without them, our online Services may not work properly;
  • Provide you with information or Services that you have requested or agreed to receive, including to send you electronic newsletters, or to provide you with special offers or promotional materials on behalf of Motorclyde International Inc. or our Motorclyde Group during any promotions. By opting in to receive promotional email, and marketing materials, you hereby give permission to Motorclyde to send you direct and indirect marketing materials and advertising information to you, such as exclusive events, sales and price off information, and information about new product and service offerings based on your customer profile and behavior. Information you shared will also be used for processing in our Customer Relationship Management. If you wish to change your preference in this regard, you can contact us through the Contact information provided below;
  • Inform you about the products and services of our business partners. If you elect not to receive direct or indirect marketing materials from Motorclyde’s business partners, Motorclyde will send a mailing or e-mail messages on behalf of the partners. You can contact us through the Contact information provided below should you opt not to receive such marketing materials from Motorclyde’s business partners, whether from them directly or through Motorclyde;
  • Process your registration with the Services, including verifying if your information is active and valid;
  • Enable you to participate in a variety of the online Services’ features such as promotions;
  • Improve our Services, to customize your experience on the Services, or to serve you specific content that is most relevant to you;
  • Contact you with regard to your use of the Services or any of your requests, questions, complaints, and comments and, in our discretion, make changes to any of our privacy policies;
  • Remember you, for your convenience, when you visit our online Services;
  • Market to you through targeted advertising;
  • Maintain, manage, and improve our offers, promotions, and Services and for the development of other technology;
  • Protect against, identify, and prevent fraud and other crime, claims, and other liabilities;
  • Provide, transfer and/or store any data that it collects from you to Motorclyde’s parent, subsidiary, associated and affiliated companies, or to any agent, contractor or third party service provider located in or outside of Philippines which provides administrative, data processing, computer or other services to Motorclyde International Inc., to enable us to carry out the purposes permitted under this Policy. The third parties to whom your customer data may be shared include: Google, Odoo, JuanPay, among others;
  • Disclose Personal Data to those involved in the negotiation or transfer of Motorclyde International Inc. in the event of a merger, acquisition, financing, or sale of assets or any other situation involving the transfer of some or all of Motorclyde business assets;
  • Internal analysis purposes, such as for research and development of products and services (including research on trends or analytics);
  • Any other purposes for which you have consented, such as those that may be set out in this Policy, and other purposes as permitted or required by any applicable law; and
  • Comply with any applicable laws or rules and regulations or investigative proceedings.

We will seek your consent in any event where we may use the information that we collect about you in other ways at the time that we collect the information.

If you no longer want to receive any further communications from Motorclyde, please contact us via our Contact information set out below.

We do not sell your Personal Data and only share your information as described in this Privacy Policy.

Motorclyde International Inc. may share Personal Data within the Motorclyde Group. For this purpose the Motorclyde Group includes Motorclyde Cafe, Motorclyde Training Center, Motorclyde Trading & Services, Motorclyde Riding Essentials, Motorclyde franchisees, subsidiaries, and affiliates, which may or may not be situated outside of the Philippines, on a need-to-know basis. Any use of this information by any member of the Motorclyde Group will comply with this Privacy Policy.

We may also share your Personal Data and other information to trusted companies, businesses, and vendors engaged by Motorclyde International Inc. to perform a variety of functions, such as but not limited to, fulfilling orders, assisting with promotions, providing technical services for the online Services, social media accounts, and/or websites, and the like. These companies may have access to Personal Data if needed to perform such functions. However, these companies may only use such Personal Data for the purpose of performing that function and may not use it for any other purpose. While we always strive to require third parties with whom we have agreements to comply with appropriate privacy policies, you agree that we are not responsible for any violations of this Privacy Policy, nor for actions, omissions or negligence of any such companies. Aside from these third-party vendors and contractors, Motorclyde International Inc. does not transfer or disclose Personal Data to third parties outside the Motorclyde Group or such companies with which Motorclyde has legitimate business with.

We will, on occasion, send marketing information on behalf of some of our business partners about products or services they provide that may be of interest to you. You may be asked if you wish to receive marketing materials from Motorclyde business partners. If you elect to receive such materials, Motorclyde will not share your Personal Data with such partners but rather will send a mailing or e-mail on behalf of the partners.

Motorclyde International Inc. reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the online Services, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.

3. Your Data Privacy Rights

You are in control of any Personal Data you submit and provide to us through our Services. We acknowledge your Data Privacy Rights which are protected under the Data Privacy Act of 2012 or R.A. No. 10173. If at any time, you would like to exercise your right to access, object, erase, block, edit, rectify, or update the Personal Data we have about you including your right to data portability, change your preferences for communications from us or on behalf of our business partners, or if you would like to withdraw or have the Personal Data that you had given or provided us deleted, you can let us know by contacting us through the Contact Information provided below or via email to dpo@motorclyde.com.

4. Cookies

“Cookies“ are pieces of information that a website transfers to an individual’s hard drive for record keeping purposes. Cookies allow the website to remember important information that will make your use of the site more convenient. “Web beacon“ is a small object or image that is embedded into a web page, application, or email and is used to track activity. They are also sometimes referred to as pixels and tags. Like most websites, Motorclyde International Inc. uses cookies or web beacons and other similar technologies for a variety of purposes in order to improve your online experience.

For example, we track the total number of users of our online Services on an anonymous aggregate basis. We may also employ cookies so that we remember you when you make a repeat use of our online Services, to keep track of transactions or items in your shopping cart if you purchase merchandise online, or your preferred items or locations, or to administer certain events and promotions and to help customize your experience. We may associate Personal Data with a cookie file in those instances. Your browser and other choices may impact your experiences with the online Services.

We may also collect the following information:

  • IP address;
  • Computer or mobile-device operating system and browser type;
  • Type of mobile device and settings;
  • UDID or MDID for your mobile device;
  • Advertising identifiers (for example, IDFAs and IPAs) or similar identifiers;
  • Referring website (a site that has led you to ours) or application;
  • Online activity on other websites, applications, or social media;
  • Communications to us or regarding us on social media; and
  • Activity related to how you use our online Services, such as the pages you visit on our sites or in our mobile apps.

Our online Services (and other services that we may later on develop) may collect information about the exact location of your mobile device or computer using geolocation and technology such as GPS, Wi-Fi, Bluetooth, or cell tower proximity. We may also collect information about you from other companies and organizations. We may also collect information that is publicly available.

Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the “Help” section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of relevant Services.

5. Links to Other Sites

We may offer links to sites that are not operated by Motorclyde International Inc. and/or its affiliates. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies, and any information you submit to those companies is subject to their privacy policies.

We may also have providers of other apps, tools, widgets, and plug-ins on our online Services, such as Facebook “Like“ buttons, which may also use automated methods to collect information about how you use these features. These organizations may use your information in line with their own policies.

6. International Data Transfers

All Motorclyde Products and Services operated by Motorclyde International Inc. will adhere to this Privacy Policy. However, Motorclyde may become a global organization with business processes, management, structures, and technical systems that cross borders. Any international data transfers will be in accordance with Motorclyde Global Privacy Statement and in compliance with all applicable laws, local customs, or practices.

7. Changes to our Privacy Policy

This Privacy Policy is effective as of 24 October 2024. From time to time, it may be necessary for Motorclyde International Inc. to change this Privacy Policy. If we change our policy, we will post the revised version here, so we suggest that you check here periodically for the most up-to-date version of our Privacy Policy. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected information.

8. How to Contact Us

If you have any questions about this Privacy Policy, please contact us at:

MOTORCLYDE INTERNATIONAL INC.
Sto. Tomas- Lipa City Barangay Road
Purok 3, Barangay San Francisco
Sto. Tomas, Batangas 4234 Philippines
Attention: Data Protection Officer

Or send an email to:  dpo@motorclyde.com